I called Dish Network to see if there is a way to reduce the monthly bill. I told Customer Service Rep about my customer experience was good so far and I did certainly like to stay with Dish Network, but I wanted to know if there is way to lower my monthly bill.
Program Access Fee Waived
I was transferred to Account Specialist and after looking over the account, he decided to waive the program access fee of $5.99 which I was paying every month. Dish Network requires their receiver (622) to be connected to landline phone connection. But, I was using Vonage as my landline. So, I had to pay $5.99 program access fee for last 3 years.
Now, I’m happy to get rid of that fee. I read in many forums about people asking Dish Network to play DirecTv card with them. I wanted to give it a try using the loyal customer card and it worked. Since, I was enrolled in Club Dish, which gives $5 monthly discount for referring a customer.
Other good thing was the program access fee is waived permanently. It was not for just 10 or 12 months. So, as long as I stay with Dish Network I pay $5.99 less in the monthly bill.
Turbo HD Package
Since I watch only few HD Channels and rarely used to watch other Non-HD package, I decided to move to Turbo HD package. It has the channels I want to watch and it save me bunch of greens every month. Above all the DVR and satellete receivers offered by Dish Network is much more advanced than the receiver offered by DirecTV.